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◊ Interested in Live Online Support from your Web Browser?

◊ Solve your computer problems without making a single phone call-

◊ Realtime support with minimum disruption-

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Additional Services
◊ Windows 2008, 2003, 2000 and NT server and workstation

◊ E-mail service (Microsoft Exchange server, Ccmail and Lotus Notes)

◊ Microsoft Back office products Novell operating systems

◊ Microsoft Office desktop suites

◊ Virus protection software.

◊ Backup solutions including remote off site data protection

◊ Data Networks including private VPN's and Internet services

◊ Voice Networks

◊ Fax Software

◊ Multi site connectivity and thin client computing
IT
◊ 24 hours a day, seven days a week, 52 weeks per year

◊ Call reporting

◊ Service levels can be tailor made to meet your business requirements

◊ Dedicated Customer Service Team

◊ Technical Account Managers

◊ Cost effective cover for all your Information Helpdesk requirements

◊ Guaranteed response times

◊ Time and Material services

◊ Remote Diagnostics

◊ Remote fixes

◊ Critical software fixes and virus updates

◊ Full range of Sage Software Support, Desktop and Server based applications -UK Coverage

Overview

Pelican Helpdesk© Ltd. is a provider of leading edge customer service and quality technology solutions to businesses. This is achieved through customer partnerships and the skilled application of service excellence enhance the competitive advantage, business development objectives and profitability of our customers.

The main objective of Pelican Helpdesk© Ltd. is to provide quality information technology solutions and services to a diverse range of customers, which we will develop into integrated partnerships.
Pelican Helpdesk© Ltd. will provide the highest competitive service and technical standards via their commitment to personnel training and development

Efficient, high quality service and support is the driving force behind Pelican Helpdesk© will be able to provide a fully trained engineer for all the areas of business we intend to cover. With a service team of engineers all directly employed, we intend to market the new company as the leading supplier of office equipment and IT services.

Information and Services Provided, below:

Helpdesk©

Pelican Helpdesk© Ltd. can provide a range of contract and non-contract options to cover the support of your complete computer system infrastructure from the desktop to servers and networking. The company provides a dedicated Customer Service Desk consisting of committed team members...

Maintenance

Pelican Helpdesk© Ltd. provides maintenance of a complete range of servers, PC's, laptops, printers, tape back-ups and network cabling, either through our own fully qualified engineer or through third party suppliers. We can offer different levels of support, according to your requirements, as follows...

Networks

What Networking support can we offer? Flexibility and cost savings with our voice and data capabilities. Design, supply and installation of local/wide area networks using our qualified Voice & Data Cabling Team...

Outsourcing

Pelican Helpdesk provides a complete system's management solution to companies of any size in any area of the United Kingdom...

Web Services

Utilising our in house expertise or via one of our strategic partnerships, our Web and e-commerce services are designed to meet your specific requirements ensuring they reflect your company's profile and needs within your industry. The services include...

Sage

About Sage Sage provides a complete range of integrated modular accounting and payroll software products, these cover the complete spectrum of business, from small through to applications for medium-sized and larger organisations...

Remote Login

Click on the logo above for remote support . If you dont have your code please contact us